MPS Group, putting innovation to work with Livegisitcs

[vc_row][vc_column width=”1/1″][vc_column_text]

About MPS Group

When it comes to managed professional services, there’s one company that puts the latest technologies, quality processes, and innovative management techniques to work for their clients – MPS Group. They offer clients a unique menu of complementary services, all created, coordinated and managed with their client’s needs in mind. By putting innovation to work, they provide clients with the freedom they need to focus on what they do best; growing their core business, while they support the efforts. Their mission is to build customer loyalty and maximize value by empowering the best and brightest people to deliver process excellence and drive sustainability. They have over 400 facilities managed in over 30 states in the U.S. plus Canada and Mexico. Some of the markets they serve include automotive manufacturing, railroad, steel & iron, pharmaceutical, hotels & entertainment, chemical manufacturing, construction, distribution, oil & gas, and more. Their vision is to be a company committed to the success of its employees and customers.

“One of my favorite features is the customer service chat feature. It is fantastic! I love that Livegistics’ customer service team is always available and are so able to quickly help with anything we need” – Wendy Smith, MPS Senior Project Manager in the Environmental Division 

The Solution

“Livegistics gets rid of the paperwork, reduces the manpower, and saves time spent on projects.” Says Wendy Smith, Senior Project Manager (Environmental Division) at MPS. Everything is stored digitally and saved as they go. It’s all at your fingertips. Once data is in there, it stays in there. Having the ability to access live data versus having to manually scan paperwork and attach documents – is a huge game changer. With a lot of MPS’ job sites being all over the country, it can be difficult when projects are using paperwork. With Livegistics being a completely paperless platform, they are able to do most of their operations over the phone with the click of a button. “I can see everything and stay on top of any issues, without physically having to be at the site.“

Feelings about Livegistics

“I was excited to use Livegistics from the start and I’m still excited whenever I use Livegistics. All of the projects we’ve used and are using Livegistics on have gone very smoothly. I am able to watch trucks cross the scale remotely. It’s nice being able to track who is doing what in real-time from anywhere. It’s very likely I will continue using Livegistics on any project that I can. One of my favorite features is the customer service chat feature. It is fantastic! I love that Livegistics’ customer service team is always available and are so able to quickly help with anything we need.” – Wendy Smith
MPS / Senior Project Manager in the Environmental Division

Challenges Solved:

• Overall Efficiency
• Keeping track of project
• Signing paper manifests in-person
• Managing multiple projects in different places

Benefits:

• Real-Time Data
• Ability to sign manifests 100%digitally/remotely
• Exceptional Customer Service
• Easy Implementation

[/vc_column_text][/vc_column][/vc_row]